Mission, scale, leadership & story.
We are an operations-led facilities management business built the hard way — one contract, one site, one work order at a time. Seventeen years later we run a nationwide portfolio with our own software platform, our own trade teams, and a leadership group that still spends Tuesdays on site.
Four Pillars — The DNA of Top 2 Bottom Pro Cleaners.
Mission, values, vision and tone. Everything we do — from the boardroom to a boiler room at 2am — traces back to these four commitments.
Mission
To keep every building we touch operating safely, sustainably and predictably — using operations discipline and our own software platform.
Values
Craftsmanship in every work order. Candour with every client. Curiosity in every process we touch. That is how we win.
Vision
The operating platform for every sector of the built environment — the default way operations teams run a portfolio.
Our Tone
Straight-talking, evidence-led, partner-minded. We speak like the operations teams we serve — direct, practical, honest.
The Numbers That Underpin The Promise.
Seventeen years of compounding operational capability. Ten headline numbers — clients, people, coverage, delivery — that tell the real story.
Meet The People Running The Business.
An operator-led leadership group. Every member of the exec team has done the job they now govern — trade, client leadership, software delivery or portfolio operations.
James Harrington
17 years leading integrated FM and technology businesses across the UK public and private sectors.
Sarah Chen
Operations leader with 20 years delivering PFI, PPP and major corporate real estate portfolios nationwide.
Marcus Bennett
Former SaaS CTO. Built three enterprise work-order platforms serving 5,000+ operations teams globally.
Priya Ramakrishnan
Leads client strategy, bid team and sector specialisation. 15 years in regulated-sector FM procurement.
David Whittaker
Runs our 12 regional hubs. Trade-qualified engineer turned operations leader. 22 years on the tools and behind the desk.
Olivia Ford
Culture, talent and learning across 1,840 people. Apprenticeship ambassador and former public-sector HR director.
Want to meet the team behind the work?
Book a no-obligation conversation with a sector lead. We will walk through your portfolio, hear your pain points and show you exactly how Top 2 Bottom Pro Cleaners would run the programme.