Top 2 Bottom Pro Cleaners

Core Discipline · 01

Integrated Facility Management

One partner, every trade, your entire portfolio. A single accountable team running every one of your buildings to a unified SLA, one leadership team, one contract, one command centre.

One Operating System

Stop juggling vendors. Start running a portfolio.

An Integrated Facility Management programme collapses your supply chain into a single accountable delivery engine. One contract. One SLA. One digital command centre. One leadership team that lives inside your business — every building, every trade, every geography, every hour of the year.

1 Contract
Master MSA
1 SLA
One framework
1 Team
Embedded
1 OS
Live command
IFM Command · Portfolio Live
Live
Portfolio SLA
0%
SLA attainment · current month
TOP
Active sites
0+
Open work orders
1,284
Crew on-shift
4,922
Health & Safety
99%
Work Orders On-Time
98.4%
Client Retention
97.1%
ISO 41001
ISSA / ISM audited
24/7 Command
Multi-site · On-call
The Four Pillars of IFM

The operating system on which great portfolios run.

IFM is not the same as FM — it is the layer above it: the intelligence, governance, supply chain integration, and client partnership that turn a collection of vendors into a single accountable delivery programme.

01 · Contract

One accountable contract

A single master services agreement, one SLA framework, one pricing structure, one P&L lens across your entire real estate portfolio.

  • Master MSA with embedded service lines
  • Unified SLA & KPI measurement
  • One monthly consolidated invoice
02 · Leadership

One dedicated leadership team

An embedded T2B client director, mobilisation lead, and programme leadership team live in your business — accountable for outcomes.

  • Client director + regional operations lead
  • Named mobilisation & change manager
  • Monthly board-level business reviews
03 · Supply Chain

One unified supply chain

Self-perform on the majority of scope, with a carefully curated second-tier supply chain held to identical standards of quality and safety.

  • Self-perform: trades, cleaning, engineering
  • Tier-1 approved supply partners
  • Common induction, training, QA, and safety
04 · Intelligence

One single-pane-of-glass OS

One digital operating system stitches work orders, CAFM, financials, ESG, and SLA reporting into a single, mobile-friendly command centre.

  • 24/7 live portfolio dashboard
  • Automated work-order flow + approvals
  • ESG, safety & compliance reporting
The Trades Portfolio

Self-perform most scope. Curate every remaining line.

T2B self-performs the majority of its work through directly employed, trained and supervised teams. For specialist trades where depth-of-bench matters more than scale, we operate a tier-one approved supply chain that is trained, audited and managed to identical standards.

Majority
Self-performed scope
Tier-one
Approved supply chain
Common
Safety & QA standards
Single
Pricing & SLA model
01
Engineering
MEP / HVAC
02
Janitorial
Medical-grade
03
Electrical
LV/HV certified
04
Plumbing
Backflow / gas
05
Grounds
Landscape + turf
06
Parking
Mobility ops
07
Fabric
Small works
08
Waste
ESG aligned
09
Support
Concierge
10
Specialty
Windows / floors
The IFM Tech Stack

A digital command centre built for the people who run real estate.

Six capability layers, one data model, one identity fabric. Your occupiers, operations, finance, and ESG teams see the same picture — at the same time.

LAYER 01

CAFM & Work Order

Tickets raised, routed, tracked and closed with complete chain of custody and SLA timers.

LAYER 02

ESG & Energy

Utility, carbon, waste, and IAQ streams consolidated for board-level reporting and audit.

LAYER 03

Automation & AI

Predictive triggers, smart inspections, and automated reports that write themselves each week.

LAYER 04

Asset & Lifecycle

Full asset register with condition, age, RUL, and capex/opex planning integrated into PPM.

LAYER 05

People & Payroll

Onboarding, training, compliance, rosters, and payroll orchestration across thousands of staff.

LAYER 06

Safety & Quality

Incident, audit, and QA workflows with automated client notifications and severity routing.

Performance · Audited Monthly

Numbers that earn long-term partnerships.

KPI 01
0
%
Average SLA Attainment
Monthly portfolio-weighted KPI
KPI 02
0
/7
Live Command Centre
Multi-shift, every day of the year
KPI 03
0
+
Active Service Lines
Integrated or stand-alone modules
KPI 04
0
+
Sites Under Management
Multi-city, multi-asset-class
Design your IFM programme

Ready to run your facilities on one accountable platform?

Bring one service line, all five, or a complex multi-city estate. We'll design, mobilise, and operate an IFM programme tailored exactly to your buildings, your stakeholders, and the outcomes you're measured on.